CvdM
Carel van der Merwe
1 reviews | Active since Feb 2015
13 May 2024, 08:49
App returns "Technical Error" and website also not working.
Yesterday 12 May ABSA app on Android returned a "technical error". Tried today on the laptop and also unable to access the site. Not good at all. How are we to do our banking transactions. URGENT attention needed here.
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Absa's replyOfficial
13 May 2024, 11:37Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***8. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply13 May 2024, 11:37
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***8. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,