SB
Suzaan B
1 reviews | Active since Mar 2017
15 Jul 2019, 12:00
App not working and *********** staff
Banking app not working, reported this numerous times, send in emails and made calls. Keeps on receiving emails to say that case has been closed, but there was no solution and call center operators keeps on telling me that they are escalating the matter.
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Absa's replyOfficial
15 Jul 2019, 15:09Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Absa's reply15 Jul 2019, 15:09
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management