App is not working!!!!

Item: Absa
Rating: 1
Author: Mbalenhle D

I'm just so tired of always going to the bank to get my app fixed, it's been two years now both my app and online banking profile is not working. I'm just plain tired, why can't we fix these things remotely?

Helpful (0)

Replies (2)

Absa's replyOfficial

16 Jul 2021, 09:24

Dear Mbalenhle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***8. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply16 Jul 2021, 09:24

Official

Best regards,

Absa's replyOfficial

16 Jul 2021, 10:15

Dear Mbalenhle,
Please be advised that we sent an email to the email address *** requesting a screenshot of the error message you are getting on your Banking App. Thank you. Basi

Best regards,

Absa's reply16 Jul 2021, 10:15

Official

Dear Mbalenhle,
Please be advised that we sent an email to the email address *** requesting a screenshot of the error message you are getting on your Banking App. Thank you. Basi

Best regards,

App is not working!!!!

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