apllying for a Bank card

I was i was unable to access my funds on my credit card, and had to apply for a debit card to gain access... i was told the wait would be about an hour..... 2 hours later(highly irrirtated by now) eventually i was assisted. Abgail Fortuin was so friendly, explained to me the delay, did not rush(even though she had another client waiting) her response was that i am the client with her right now, and she will get my things sorted and make sure im satisfied. She went the extra mile to explain to her awaiting client she help him asap, but not once rushed me, advised me on their products in so much more detail, and for this i think i might just switch to ABSA. It is consultants like Abigail that does not get the credit they should, her client service is... to put it mildy TOP NOTCH!!! Thank you Abigail, its consultants like you that ensure absa maintains their clients. To ABSA Managers... recognize the exceptional consultant you have!!!