Apathetic, *********** service.

On the 1st of November someone withdrew R6 600.00 from my ABSA credit card. I immediately reported this to the ABSA ***** department. Since this two further attempts have been made to withdraw money from this account. I was told that an investigating officer would contact me within two business working days. Two day later I received an SMS informing me that an investigator would contact me within 2 working days. This did not happen. I have phoned the back now on 5 separate occasions each time being told than an investigator would contact me within 2 working days. I was also promised that ABSA would phone me back. I am still waiting for both an investigator and ABSA to call me. The incompetence of the ABSA staff is extremely concerning. Furthermore, they have sent me SMS requesting for me to pay into my credit card. This I refuse to do until I know what is happening with my account