RT
Rustum T

1 reviews | Active since Mar 2009

22 Jun 2020, 10:32

Answer your phone !!!!!

Can someone answer the phone ? Holding on for 20 minutes. I need the NATIS document urgently. This is going on for a few months now and no assistance.

Thanks !

0
Replies (3)
Absa
Absa's reply22 Jun 2020, 12:41
Official
Dear Rustum 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
  
 Regards
  
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management
RT
Rustum T's update23 Jun 2020, 18:33
Reviewer Update
Thanks Lebogang Mashiane for sorting the problem out in record time !
Absa
Absa's reply24 Jun 2020, 09:59
Official
 Dear Rustum 
I'm glad i could be of assistance to you and wish to take this opportunity to thank you for the time and effort to bring this to my attention.  Regards 
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management