RT
Rustum T
1 reviews | Active since Mar 2009
22 Jun 2020, 10:32
Answer your phone !!!!!
Can someone answer the phone ? Holding on for 20 minutes. I need the NATIS document urgently. This is going on for a few months now and no assistance.
Thanks !
Helpful (0)
Replies (3)0
Replies (3)Absa's replyOfficial
22 Jun 2020, 12:41Dear Rustum
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply22 Jun 2020, 12:41
Official
Dear Rustum
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
RT
Rustum T's updateReviewer Update
23 Jun 2020, 18:33Thanks Lebogang Mashiane for sorting the problem out in record time !
RT
Rustum T's update23 Jun 2020, 18:33
Reviewer Update
Thanks Lebogang Mashiane for sorting the problem out in record time !
Absa's replyOfficial
24 Jun 2020, 09:59 Dear Rustum
I'm glad i could be of assistance to you and wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
I'm glad i could be of assistance to you and wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply24 Jun 2020, 09:59
Official
Dear Rustum
I'm glad i could be of assistance to you and wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
I'm glad i could be of assistance to you and wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
