1 reviews | Active since Dec 2014
Another unsuccessful attempt with absa
I have visited an Absa branch today as I was told that I can not close my bank account online or via telephone. The lady was not able to help me!!!! 1. Savings account could not be closed as they did not have any tellers available 2. Credit card could not be closed and she made a phone call to connect me with someone telephonically to close the account. The phone operator asked me not less than 12 security questions (i wish I was lying) Are you for real???? Do you even realise that your operation is a joke!!! Can someone at absa contact me to close my accounts??? I am not going to the bank again!!! I have asked the lady what will happen if any further costs/bank charges occur and she advise me to contact the ombudsman which is exactly what I will do!!!
I have to explain every step to you via this platform or nothing gets done.
Before I closed my absa account i informed absa vehicle finance that i am closing my account.
I also contacted my bank who sent me confirmation that a debit switch was done and absa was notified. Now, all you have to do is update your records with the relevant information instead of sending me threads of my credit records being affected!
Relax! Im not running away, just can not stand you anymore!! I can not hear another disclaimer and answer 100 security questions so that i can speak to a consultant. This is beyond ridiculous, time consuming and childish! You will however learn the hard way.
And you will not touch my credit record!! I will report you to the ombudsman. You may contact my bank or send me an email for any assistance. Stop phoning me!! I will never speak to you again. Please listen to what you sound like!! Please sit and let your colleagues read you the disclaimer if you are bored!!!! I am seriously too busy to ever be an absa client. You are falling behind.
Just saying
I have to explain every step to you via this platform or nothing gets done.
Before I closed my absa account i informed absa vehicle finance that i am closing my account.
I also contacted my bank who sent me confirmation that a debit switch was done and absa was notified. Now, all you have to do is update your records with the relevant information instead of sending me threads of my credit records being affected!
Relax! Im not running away, just can not stand you anymore!! I can not hear another disclaimer and answer 100 security questions so that i can speak to a consultant. This is beyond ridiculous, time consuming and childish! You will however learn the hard way.
And you will not touch my credit record!! I will report you to the ombudsman. You may contact my bank or send me an email for any assistance. Stop phoning me!! I will never speak to you again. Please listen to what you sound like!! Please sit and let your colleagues read you the disclaimer if you are bored!!!! I am seriously too busy to ever be an absa client. You are falling behind.
Just saying