Another gem by Absa

So, Absa recently introduced a sim swap security measure. Now security is good, but at the moment we’ve got a PIN, password, SurePhrase and some sites requesting authentication from your phone. Now you want to add more? Am I even going to be able to get into my own accounts? I am currently using a backup phone (since my real phone’s battery died permanently). So, already I am concerned about linking the backup phone, and then trying to switch to my real phone after it gets sorted out. But since Absa decided that this new security feature is so important that I have to set it up today, or decline and forever hold my piece… I decided to link my backup phone (Lumia 1020). With the app installed, I made several attempts to scan the QR code on Absa’s site. No luck. At one point the app crashed. Another time I was kicked out of the site. But it just won’t scan the QR code. The other option would be to type in the unique key under the QR code, right? Nope, the app doesn’t bring up my phone’s keyboard, so no typing. Because I had to get some banking done, preferably in this century, I eventually gave up and declined the extra security. Now, I bet if something ever happened to my account, Absa is simply going to say: Sorry, you declined our security…. Oh, and while I am at it. Your site is *******. Seventeen clicks to get to anything functional with a layout that isn’t chronological (Payments). I really don’t look forward to working with your app.