cG
chris G
1 reviews | Active since Mar 2010
01 Apr 2021, 09:20
Another Absa absurdity
So, after publishing a complaint about Absa's slow / non-response to a long outstanding request, the Group Complaints Specialist Manager fails to respond to an email !!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
01 Apr 2021, 10:49Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***2. Kindly provide us with more information, who is the complaints specialist not responding to you and also what was your complaint about in detail.
We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***2. Kindly provide us with more information, who is the complaints specialist not responding to you and also what was your complaint about in detail.
We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply01 Apr 2021, 10:49
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***2. Kindly provide us with more information, who is the complaints specialist not responding to you and also what was your complaint about in detail.
We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***2. Kindly provide us with more information, who is the complaints specialist not responding to you and also what was your complaint about in detail.
We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,