Annual Rewards debit order.

My debit order has been going off via debit order for ever in a day.<br> <br> I never asked for a annual debit order to be deducted December. There was not enough funds in my account and the debit order has thus RD'd. I never requested for it to be done and not sure whose clever idea it was because now i am charged a R5 unpaid fee. and a RD noted on my profile. I'm trying to keep the conduct clean. But this is not helping. I called the call centre now for the debit order to be requested monthly as it has always gone off.<br> <br> <br> I want the R5 charge to be credited back to my account AS I NEVER ASKED FOR THIS ANNUAL DEBIT ORDER.<br> <br> And for the RD to be removed from my profile.<br> <br> Official complaint was logged on Absa website on 11 January 2016 and to date no reply from Absa.