Annoyed of unprofesional behavior

Today I visited the Absa branch and to my suprise I'm very disgusted with the atmost unprofessionalism and disrespect I was treated with by the branch manager H MOUTON I was requested and instructed by court to withdraw statements from them which is after all a very sensitive case to me I explained the whole situation and she was so impatient, irritated very blunt and while I was still busy speaking she decided to take a phone call in the middle of my question I must honestly say after today I've made the right choice by moving my account I must admit she's almost didnt even listen properly to what requested instead she told me what she thought i said there very uneasy and uncomfortable with shock to that type of treatment Absa should really consider to send her on a customer evaluation course irrespective of what each clients request or situation is treatment should be consistent and the same with much respect