Annoyed and really upset

I have had just about enough of Absa and the attorneys LRG .I called Absa last year (whilst at the Capitec branch)I was on the line atleast 30mins or over with a consultant who happened to be new at the time for a settlement amount .I finally received the settlement and the consultant at Capitec paid the amount immediately along with the VAF.....This year I have been receiving the most annoying and upsetting calls about an outstanding amount .

I sent these annoying attorneys appointed by Absa the paid up letter I received from "***" and I was extremely offended by a lady bythe name of Zanele Mosae ,who In many words was accusing me of sending a ********** letter (no apology till now )-Later a guy by the name of Ashley Naidoo ( ***ca) took over and wasted a lot of my time ,he promised to investigate but his investigation was merely getting a statement sent to me a whole month later .I have been getting annoying calls from this damn LRG company and its now really annoying - I need someone to investigate further regarding the settlement I received and why you guys say I did not settle my account - I am extremely drained and tired of explaining ....Please investigate