VW
Verity W

1 reviews | Active since Dec 2024

15 Jan 2025, 13:09

Annoyed

I'm so annoyed with Absa and SSDA that keep on phoning and sending me messages about outstanding fees on a cheque account which was supposed to be closed long ago.

I had an ABSA cheque account which i haven't been using since July 2024. Then fees accumulated on this account, MBD then phoned me to say that I can get a discounted settlement on the outstanding fees which I went to go pay by the Greenfield Absa east London on the 18th of October. After payment I ask the teller to closed the account she said because the account has been handed over she cannot closed it, MBD must close it. As asked, I've send through my proof of payment twice and I did a follow up call in November to ask if it's sorted they said that it's still in progress or pending. MBD rep**** back to me via email where they explain that they have send back the account to Absa for clearance and closing.

Now a new company called SSDA is phoning me again with fees to this account. I'm fed up with people not doing they're jobs.

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