angry hurt frustrated

<p>Good day</p> <p>I'm very angry at Absa I have a loan which I made payment arrangement of 1200 but they debited 6000.</p> <p> </p> <p>My kids can't even go to school because I cannot pay their transport .</p> <p> </p> <p>I went to Ga Rankuwa branch they called personal loans and was told I wouldn't be refunded...</p> <p> </p> <p>I called complaints department Ref no ********** was told to wait 3-5 working days .</p> <p> </p> <p>I'm so hurt I wanna close my Absa account</p>