SO
Sandro O
1 reviews | Active since Nov 2018
10 Sept 2021, 05:01
Angry
There was a problem with the transfer of my salary so it was in very late. When it came in a transferred my loan amount into my loan account as not be be in arrears. A few hours later absa deducted the amount for a second time. I need that money back today as I need to pay other bills and buy food. We have absolutely nothing to eat. Either the money that i transferred or the money absa deducted. Total amount is R2300. My ID number is *** Sandro Oranzie
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
10 Sept 2021, 11:30Dear Sandro, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply10 Sept 2021, 11:30
Official
Dear Sandro, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care