1 reviews | Active since Sept 2016

25 Feb 2019, 20:10

Angry Customer

iwyze does not even deserve a start not even a star and half.

its been 2 years since i have been with the insurance company, is actually my 2 year anniversary with them, i was excited to be getting back my cash back, i planned for it only for a while until one of their consultants burst my bubble, who told me that i am not receiving cash back with them because when i took a cover with them i didn't take the option........OPTION????? i wasn't told about the stupid option, and to make matters worse if you are lucky to be told about the cash back option you pay extra on your premium...

So in other words you save your OWN MONEY FOR THE CASHBACK? IWYZE

i am seriously thinking of switching, i do not appreciate how you handle things,

0
Replies (1)
Absa
Absa's reply26 Feb 2019, 10:49
Official
 Dear Customer  Thank you for bringing this matter to our attention. I tried to call you and it went on voicemail. As far as I know Iwyze insurance does not belong to Absa. Kindly advice and provide us with more information.  We will investigate the matter and provide feedback once the matter has been resolved.  Kind regards
 Nthabiseng Sibande
 Group Customer Care
 Absa Bank Ltd 

Best regards,