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Dylan D

1 reviews | Active since Apr 2020

30 Apr 2020, 15:47

Angry customer

Good day I'm very unhappy with the service of absa I want to get my account number just to get re directed Everytime

0
Replies (3)
Absa
Absa's reply30 Apr 2020, 16:01
Official
Dear Dylan Davis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .   Kind regards,Rezona Louw Group Customer Care
DD
Dylan D's update30 Apr 2020, 16:21
Reviewer Update
The account number is a 11 digit number and I got a 10 digit number so I was just wondering if you guys can phone back to give my accurate account number please
Absa
Absa's reply30 Apr 2020, 16:45
Official
Dear Dylan Davis

Thank you for your posting.

Referring to our telephonic conversation, we conclude that the matter is resolved.

Kind regards,Rezona Louw Group Customer Care