NH
Nomasonto H

1 reviews | Active since May 2019

25 Mar 2024, 09:25

Angry client

I have been with ABSA for such a long time, even when they introduced rewards program I joined paying R21 but today it's a hustle when am supposed to get my rewards . Is this program over or what? Cause now and then I have to call and ask am I getting my rewards or not

0
Replies (1)
Absa
Absa's reply25 Mar 2024, 10:22
Official
Dear Nomasonto Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayCustomer Value Management