sM
shumani M
1 reviews | Active since Dec 2013
29 May 2025, 10:59
Angry absa
ABSA Hyde park corner teller is never there I waited 30 now she has left me and she said she is coming after all the waiting I don’t want to put someone in trouble but it is not ok
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
29 May 2025, 14:00Dear Shumani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards Russell EdwardsCustomer Value Management
Best regards,
Absa's reply29 May 2025, 14:00
Official
Dear Shumani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards Russell EdwardsCustomer Value Management
Best regards,
sM
shumani M's updateReviewer Update
02 Jun 2025, 23:44Thank you sir am happy now am coming to reopen my account with absa this coming Friday halala thank you teach other banks to do the good work you did thank you 🙏
sM
shumani M's update02 Jun 2025, 23:44
Reviewer Update
Thank you sir am happy now am coming to reopen my account with absa this coming Friday halala thank you teach other banks to do the good work you did thank you 🙏
Absa's replyOfficial
03 Jun 2025, 08:25Dear Shumani
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards Russell EdwardsCustomer Value Management
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards Russell EdwardsCustomer Value Management
Best regards,
Absa's reply03 Jun 2025, 08:25
Official
Dear Shumani
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards Russell EdwardsCustomer Value Management
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards Russell EdwardsCustomer Value Management
Best regards,