1 reviews | Active since Nov 2014
Ands terrible service
I recently had my account hacked and ********** transactions carried out my account. This happened on the 21st of December 2017. I was told the case would be resolved within 3/5'working days. I have yet to receive my money and any feedback from absa. I have been given the run around and passed from.consultant to consultant snf and wasted money on calls to people who give me empty promises and have no idea what they are doing. How and why are clients punished when it's absa and their lack.of.security that is the problem. Never had a problem with absa until now. They have treat their premium banking clients like this! Hayi.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear customer
I have noticed case is with one of our consultants and they have made contact with you today for finalisation.
Dear customer
I have noticed case is with one of our consultants and they have made contact with you today for finalisation.