NC
Natasha C
1 reviews | Active since Oct 2018
01 Jul 2025, 07:33
*********** AND *****ULENT
There is constant *****ulent activity on my account - The latest - a debit order I REJECTED ON DEBICHECK multiple times for MTN when I don't even have a Contract!!!! Now a debit comes off my account which I did not AUTHORIZE. How can this happen??? It is ridiculous how easy it is for you to enable this nonsense. I want a reversal, a stop debit order AND a report on how this happened and who authorized the debit.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
01 Jul 2025, 11:46Dear Natasha Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareVanessa Crowe
Absa's reply01 Jul 2025, 11:46
Official
Dear Natasha Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareVanessa Crowe