AM
Andrea M
1 reviews | Active since Dec 2018
05 Dec 2018, 21:53
AND SO THE ********** DEBIT ORDERS CONTINUE!!
I have been at this with ABSA for Over 6 months now and yet it continues. Every month, around the 1st, I get a debit order of AROUND R100 (they keep changing the amount they debit) and also keep changing the companies name.... I have been informed that there is an investigation going on and I was directed in being able to cancel or stop a debit order on my online banking... which I have been doing, until now...… This last transaction on the 28 Nov 2018 DOESNT EVEN APPEAR ON MY STOP PAYMENTS / DEBIT ORDERS FOR ME TO REVERSE IT!!!!! Now this doesn't gel up, is it an internal thing??? I am now on my last straw with ABSA else I'm going full on legal.
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Replies (1)Absa's replyOfficial
06 Dec 2018, 14:16Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply06 Dec 2018, 14:16
Official
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
