And I am still waiting ...

<p>I posted a review about a month ago to voice my displeasure at Absa and their *********** staff. I wanted to change my cheque account package from a Pay as you transact to the Value bundle. I called and according to the lady, everything was sorted and my account was now on the Value bundle, that was not the case and I am still being charged on a pay as you transact.</p> <p> </p> <p>After I wrote that review on this site Absa got back to me only 3 weeks later informing me that they will refund me for the charges and that someone will contact me the next day to tell me exactly what that amount would be, I am still waiting for that call.</p> <p> </p> <p>Now after my previous complaint things are exactly the same, no changes on my account, no contact from Absa, and once again I am the one paying for their incompetence. </p> <p> </p>