GB
Gideon B

1 reviews | Active since Dec 2016

03 Aug 2021, 23:28

And Humpty and dumpty

Dear Ms Burmeister,

I write to you as a final resort. My name is Gideon Jan Bronkhorst. ID ***.

I lived and worked in Switzerland for 13 years. I passed my studies at l'hecol hotelier de Lausanne, avec mention. I am not a ********, simply a person with a progressive genetic illness. I tried to keep my independence for as long as possible. My mistake.

It will be 32 days on Monday, that BROLINK, Hollard and ABSA have not been able to come to an agreement. They will have a forum then.

I am not sure of your seniority level. To me it feels like a company that is looking for loopholes in order not to commit to their obligations.

ABSA gave me vehicle finance with a 10% super charge on interest. ABSA purchased my insurance through BROLINK with full knowledge of my license from Hollard. That is *****. And as a consequence I have to pay.

Kind regards, Gideon Bronkhorst

0
Replies (1)
Absa
Absa's reply04 Aug 2021, 10:54
Official
Dear Gideon Bronkhorst Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.  The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care