************ and bad ethical business practice

I opened a bank account with Absa which has been dormant for a long time and all along having been receiving statements reflecting a zero balance until recently when l got a shock of my life. I received a statement reflecting an accrued total fee of R1486.23 (1 August to 31 August 2025). This is rather ************ and bad ethical business practice. Why is it all along the bank statements were not reflecting any bank fees until recently. It goes on to show that someone was not doing his/her work and recently woke up from some deep slumber and decided to send me such accrued bank fees which were not reflecting from the previous bank statements. This issue needs to be reported to the Ombudsman.