An unauthorised debit order

I’m so disappointed at ABSA (***** department).

I just received a debit order from RCCS BOS J and they’ve just deducted an amount of R1667,78 from my account this month, and worst of all without my permission/authorisation. .

When I tried contacting ABSA several times regarding this matter, the call always gets cut before I could be transferred to the relevant department, and no one bothers to call back when that happens!

I’d like to please reverse this unauthorised amount with immediate effect, as this is inconveniencing my account in so many ways!!! I’m really disappointed with the kind service I’m recieving from ABSA really.

Kindly reverse this amount and get back to me immediately, thank you.