An application outstanding since 06/01/2016

An application was completed on the 06/01/2016 at ABSA Benmore. After numerous follow ups and 18 hours on calls to the ABSA call centre. No one can provide feedback to the application or process thereof to date. Went to ABSA Horison and none of the staff could assist and was told to see the branch where the application was completed.<br> <br> Service is pathetic.<br> <br> Truly do not understand how one service provider can take that long and the next one can deliver it to your home address is 3 working days.