An acknowledgement is not a response.

My complaint (SureCheck gremlins) made on the 21st December has merely been acknowledged by ABSA, but not responded to. <br> HelloPeter should differentiate between a response and an acknowledgement. To merely acknowledge is not a meaningful response in my books.<br> My problem of no longer receiving SMS RVN's or log in notifications was never sorted. After two weeks of stone walling, however, I by chance managed to find a rare ABSA employee with an inkling of what customer service was all about. <br> He arranged a work around so I now can receive RVN codes via email.<br> I see so many complaints regarding ABSA, that I am convinced they are totally immune to them. I will vote with my feet!