CC
Claude C

1 reviews | Active since May 2018

21 May 2018, 13:29

An absolute obsolete bank.

An absolute obsolete bank. After a year of trying to stay with Absa, I just had to change. They have no connection with the client. The business hours are not inline with what works for a normal working person. And if you need to go to a branch, you get told to go on a weekend or take leave to visit them. I cannot imagine anything worse to do with my own time.

Currently in the process of closing my accounts, but even that seems impossible, because I cannot visit a branch. So they are just gladly taking my money every month and nothing I can currently do about it.

0
Replies (2)
Absa
Absa's reply22 May 2018, 13:48
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply22 May 2018, 13:48
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd