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sam van der watt

1 reviews | Active since Oct 2017

13 Oct 2017, 08:57

Amounts taken from my account after transaction were deducted in April of 2017 already.

On the 11th of October Absa deducted more than R6000 from my account but these transactions were deducted in April 2017 from my account already.

After 5 phone calls for the past 3 days with no clear answers or rectification time period. Email send to disputes with no answers.

Your customer service is very poor and your are causing issues with money that i needed to use but don't have in m y account anymore.

0
Replies (1)
Absa
Absa's reply13 Oct 2017, 10:23
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd