MM
Mthobisi M
1 reviews | Active since Apr 2016
15 Apr 2026, 08:57
Ammend SMS charges collection date
I love banking with Absa bank I have no complaints. I see you now carry a charge for Notifyme SMS even for bundled accounts. That was well communicated in time. Okay thats fine - however can you please change the debit date for the SMS charge to be the same date as the monthly fee. I want all every charges to be taken on the 22nd not any other day. Please
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Absa's replyOfficial
15 Apr 2026, 09:32Dear Mthobisi Magagula, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply15 Apr 2026, 09:32
Official
Dear Mthobisi Magagula, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,