LO
Lee O

1 reviews | Active since Nov 2013

09 Feb 2016, 13:13

Amending of Cession

I spent the whole day on the phone trying to find out who will be able assist me in amending a Policy I have with Liberty Life which is Ceeded to ABSA.<br> I cannot amend the policy without ABSA signing it off as they are the cessionary, I was sent from Pillar to post, and ABSOLUTELY NO ONE could steer me in the right direction to ave the amended policy signed off by ABSA.<br> <br> Very quick to add the cession to the policy, but to get assistance to amend/remove it, absolutely no one can help!!

0
Replies (1)
Absa
Absa's reply09 Feb 2016, 16:41
Official
Hello Lee__John,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd