Amazing service with an Elderly customer

Suzanne at the Kloof Branch was absolutely wonderful with my very elderly Dad yesterday. He had blocked his card due to having Parkinsons and not being able to enter his pin properly. She was also able to help get authorization through our private banker to link the business account and loaded beneficiaries. She was so incredibly patient with him and so kind. She spent almost an hour with us sorting out everything. It was really old fashioned personal attention and he now feels that he has a real human at the bank to help him. She is amazing!