NN
Noluthando N

1 reviews | Active since Oct 2014

24 Jun 2016, 11:15

Amazing service

<p>On the 18/06/2016 i went to the Glen i needed to get money from my Target save account. When i got to the glen i was in the customer service que for about 20 minutes only to find out i had to go and que at the consultant que. By the time i got help i was so frustrated .Fortunately one of your consultant Mncedisi Hlatshwayo was very friendly and willing to assist me even when i was angry and almost cancelled account because some of the terms where not explained to me when i opened the account, he explained the product to me very well and i decided to stay with ABSA.</p> <p>As a company you need more people like him that have a desire to assist clients and go beyond the call of duty.</p> <p> </p> <p> </p>

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Replies (1)
Absa
Absa's reply24 Jun 2016, 12:33
Official

Dear Noluthando

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers.

I wish to take this opportunity to thank you for the time and effort to bring this to our attention.

The Compliment has been referred to Mncedisi and Management.

Kind regards

Danzig Boyce

Group Customer Care

Absa Bank Ltd