Amazing Service.

I would like extent my thanks Maki Malubi at the Cradlestone ABSA branch for her sterling service and going way above and beyond to assist my wife and I after our bond account was frozen (without any notification) because of a FICA requirement. She struggled for hours to resolve our problem when getting little or poor support from her support team, when she received an error that was out of the ordinary, while attempting to update our details on their system. She endured our frustration with ABSA, not taking it personally and assisted us professionally and maintaining a smile through the whole ordeal. Thank you so much Maki, you are truly one in a million. You think outside of the box to get solutions. You stayed late to help us and did so with no hesitation. You are an excellent resource of which ABSA should be proud.