FL
Felicia L
1 reviews | Active since May 2019
31 May 2024, 11:16
Am really getting frustrated about the service from this company
Am really getting frustrated about the service from this company. I have sent numerous complaints on this platform and on Twitter via DM as well. I am now being ignored and my money is still not paid back. Absa stop ignoring me and pay back my money. And please do not dare assign Marvellous Chauke to handle this as he has failed dismally!!!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
31 May 2024, 15:24Dear Felicia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
We unfortunately cannot log a new case as this will cause duplication.
The matter is already being dealt with via case C-***6 and I have advised Marvellous of your new incident raised. Kind regards,Vanessa CroweGroup Customer Care
We unfortunately cannot log a new case as this will cause duplication.
The matter is already being dealt with via case C-***6 and I have advised Marvellous of your new incident raised. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply31 May 2024, 15:24
Official
Dear Felicia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
We unfortunately cannot log a new case as this will cause duplication.
The matter is already being dealt with via case C-***6 and I have advised Marvellous of your new incident raised. Kind regards,Vanessa CroweGroup Customer Care
We unfortunately cannot log a new case as this will cause duplication.
The matter is already being dealt with via case C-***6 and I have advised Marvellous of your new incident raised. Kind regards,Vanessa CroweGroup Customer Care