NZ
Nozinyanga Z
1 reviews | Active since Aug 2022
19 Jun 2023, 11:59
Am not getting an service
Good morning All,
I have been I awaiting for some one to call its almost 2 weeks no security questions are blocked and I really need to update my debit order because they are debating on the 26th instead on th e 25th.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
21 Jun 2023, 15:26Dear Nozinyanga Josephine Zwane
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with the details of your account for the debit order to be amended and also clear details on the security questions by close of business 21 June 2023, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with the details of your account for the debit order to be amended and also clear details on the security questions by close of business 21 June 2023, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Best regards,
Absa's reply21 Jun 2023, 15:26
Official
Dear Nozinyanga Josephine Zwane
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with the details of your account for the debit order to be amended and also clear details on the security questions by close of business 21 June 2023, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with the details of your account for the debit order to be amended and also clear details on the security questions by close of business 21 June 2023, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Best regards,
NZ
Nozinyanga Z's updateReviewer Update
21 Jun 2023, 15:38Hi thank you for your message. No one contacted me from Absa yesterday I decided to contact them again my self.my query was sorted out.
NZ
Nozinyanga Z's update21 Jun 2023, 15:38
Reviewer Update
Hi thank you for your message. No one contacted me from Absa yesterday I decided to contact them again my self.my query was sorted out.