LM
Luca M
1 reviews | Active since Dec 2018
21 Dec 2020, 12:02
Always stories
I need to close my bank acc but I get stories on stories and it’s putting my account into overdraft and I don’t have the funds to settle it , hence why I wanted to close the account before this happened but got stories upon stories from absa. Please need assistance closing the account.
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Replies (2)
Absa's replyOfficial
21 Dec 2020, 13:12Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. There is an outstanding balance in your account. For this account to be closed we require that you settle your outstanding balance then the account will be closed.
Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply21 Dec 2020, 13:12
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. There is an outstanding balance in your account. For this account to be closed we require that you settle your outstanding balance then the account will be closed.
Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
LM
If I am able to settle the acc, what are the procedures there on to close the account?
Luca M's updateReviewer Update
21 Dec 2020, 13:41If I am able to settle the acc, what are the procedures there on to close the account?
LM
Luca M's update21 Dec 2020, 13:41
Reviewer Update
If I am able to settle the acc, what are the procedures there on to close the account?