Always English

<p>I phoned Absa callcentre ( ********** 600) today, to complain about a transaction that went through on my credit card for the amount of R316.00 for Freelotoosub. As I cancelled my subscription with them last month. They sent me a sms earlier this month to inform me that my credit card expired, I needed to update. Again I cancelled the membership and did not give them permission to take money from my account. I want to know, who of the Absa group gave them my new details. When I wanted to enquire about that today, they could not or rather would not give me a consultant that can help me in Afrikaans. They transferred my call from the one English speaking person to the next. It is not that I cannot speak English, but I can express myself better in Afrikaans</p>