IT
Ivor T

1 reviews | Active since Mar 2009

23 Nov 2018, 10:59

Always about Them

Isn't it amazing that every time there is a rate increase by the Reserve bank, that we receive letters/emails from ABSA immediately (same day) that our loans are increasing. However, they never send emails/letters to say your investments/savings are increasing immediately too....

0
Replies (2)
Absa
Absa's reply23 Nov 2018, 14:57
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards
 Daphne Le Grange
 Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply23 Nov 2018, 14:58
Official
Hi Ivor,

My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,