DM
Donna M
1 reviews | Active since Aug 2011
27 Dec 2023, 19:43
Always a problem redeeming megaU vouchers
So once again I am unable to redeem a burger king voucher for MegaU rewards for my one daughter, yet my other daughters voucher came through.
I was able to redeem the Telkom voucher for the very same daughter who is now unable to redeem the burger king voucher .... How crazy is that right?
After 5 or 6 mails...still nothing. I'm still waiting for a response since 23rd December
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Absa's replyOfficial
28 Dec 2023, 06:58Dear Donna moodley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply28 Dec 2023, 06:58
Official
Dear Donna moodley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw