KS
Khethiwe S
1 reviews | Active since Nov 2023
26 Mar 2025, 06:58
Allocate my bond money
I have a problem with absa I took a bond with the since 2022 even now my bond is till going up and they dnt allocate premiums still the same it doesn't instead it goes up no changes I want them to allocate my money to my bond because it seems like they are paying games wit clients taking advantage of us am not happy anymore the service is very poor imagine from 2022 no different on my bond still the same while am paying and it's goes up Fnb is the best than this no changes on my bonds always increase money it's for fair I want absa to do right now
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Replies (1)Absa's replyOfficial
26 Mar 2025, 11:35 Dear Khethiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards, Group Customer Care Vanessa Crowe
Absa's reply26 Mar 2025, 11:35
Official
Dear Khethiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards, Group Customer Care Vanessa Crowe
