ALL TIME PROFESSIONAL AND POLITE

it is common place that people write complaints and not compliments. However, I could not help but compliment this staff of ABSA. I really do suggest that this staff be rewarded for her ever professional and compassionate way of working. At several points in time she has helped me irrespective of the inability of the customer care consultants to assist. Just recently I went in and 5 customers on the queue said they preferred to be served by Lerato because she seems to know how to resolve almost every issue and politely relate with customers. 2 of these customers drove from a little far off because they actually hate the service they receive in the branch closest to them.<br> <br> In my opinion such a staff must be rewarded and given some incentive-just as a show of appreciation. You can even walk in and pretend to be a customer and see how Lerato will relate with you. No organisation exists without it's staff members hence they should be shown some level of appreciation which encourages them to work and perform better.