All I want is proof of application for a Credit card!!!!

<p>I have been trying since 2013, by telephone, to find out why Absa provided me with a Private Bank credit card instead of an ordinary credit card which I always had.</p> <p>I did not realise that this card’s fees are extremely high and would never opt for a card with high fees as I do not use benefits on a credit card but merely use it for the available amount.</p> <p>I was told many different things, in the first place, that my salary is not high enough and it was a mistake and would be rectified. Nothing happened.</p> <p>In June 2014 I thought this is it I am going to get this matter sorted out and started to e-mail Absa with my complaint.</p> <p>Absa informed me that I app**** for a Private Banking card in 2010. I asked Absa to send me a copy of the application form and to date has not been provided. I have received several (many) different complaint numbers and many different staff members, even the Head of complaints, but thus far it dies a still death every time.</p> <p>Is asked Absa for a comparison of fees between an ordinary credit card and this one and have received a response which not even an actuary will understand.</p> <p>All I want from Absa is the APPLICATION FORM signed by me for a Private Banking Credit Card.</p> <p> </p>