1 reviews | Active since Aug 2016

04 Dec 2018, 14:28

All I want is my settlement amount

All I am trying to do is get my settlement amount. I have been sent to various different departs that all say they cannot assist and then eventually I am sent to a collections agency and they respond with an email stating that they are waiting for Absa. All I want to do is settle and be rid of Absa.

0
Replies (2)
Absa
Absa's reply04 Dec 2018, 16:45
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange
 Group Customer Care
 Absa Bank Ltd
's update07 Dec 2018, 11:42
Reviewer Update
Hi, Daphne has made contact with me, by which time I received the settlement amount and the matter has been resolved. Thank you Daphne for being so prompt and effiecient