JT
Jean T
1 reviews | Active since Feb 2021
10 May 2025, 01:52
Alert ABSA Bank-Today, Tomorrow Never Together
"ALERT: ABSA Bank, you've lost a customer! Unbelievable incompetence! Funds vanished from my account without ANY AUTHORISATION. Security breach? Inadequate protocols? Unacceptable. Waiting for a response... or a refund. Until then, 1/10 wouldn't recommend." If there is any ABSA employee who actually cares? Reference number:C-***6
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Absa's replyOfficial
12 May 2025, 11:21 Dear Jean Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Group Customer Care Vanessa Crowe
Absa's reply12 May 2025, 11:21
Official
Dear Jean Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Group Customer Care Vanessa Crowe