AIP Admin team -Absa

Item: Absa
Rating: 1
Author: Wendy S

AIPservices absa, they are the most useless to say the least, I log a call in February to them to reverse the insurance that was charged in my account they promised to reverse the amount till this day nothing has been done , I get a call from rude debtors collector , I have been sending emails to AIP admin team they don’t respond

Helpful (0)

Replies (2)

Absa's replyOfficial

19 Jun 2023, 09:28

Dear Wendy Sobayi,

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***4. Kind regards,Group Customer CareBasani Hlungwane

Best regards,

Absa's reply19 Jun 2023, 09:28

Official

Best regards,

Absa's replyOfficial

19 Jun 2023, 11:31

Your concerns are very important to us and we kindly request you to please provide us with the ID number or policy number concerned for us to assist further. Kindly reply by email. Thank you.

Best regards,

Absa's reply19 Jun 2023, 11:31

Official

Your concerns are very important to us and we kindly request you to please provide us with the ID number or policy number concerned for us to assist further. Kindly reply by email. Thank you.

Best regards,

AIP Admin team -Absa

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