CS
Charleen S

1 reviews | Active since Dec 2015

19 Aug 2016, 17:48

AGM ********** victim

<p>I was a victim of a ********** withdrawal on my current acc the 17 Aug, this week at an ABSA Atm, in woodmead no security around to be seen. A man was continually harassing me with my kids by my side. I told him to leave me alone & tried to cancel my transaction but did not get my card out of ATM. Was very nervous & conscious of this man, but was helpless. </p> <p>Contacted the ABSA ccc to stop my card @ 13:25pm but received so many prompts & was lost with the prompts. Then called the Standard bank ccc & got thru at 13:27 & the ********* had already drawn R4000 out my acc. Card was stopped & ***** query was opened. </p> <p>Why does the ABSA ATM not have a security guard on site!! As I am sure you are all aware that crime is rife at the moment? </p> <p>Please refer to your cameras for incident - hope I have my money credited!!!</p> <p> </p> <p> </p>

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Replies (1)
Absa
Absa's reply22 Aug 2016, 05:42
Official
Dear Customer Thank you for bringing this matter to our attention. Please provide me with your ID number or account number to enable me to assist, please add this information in the review information below under client reference or add a private message. Regards Claudette