Agent with BAD attitude

I called Absa on the 21st of July to apply for a personal loan and i sent all the required documentation, Thando called me on the 23rd to process the application but she then told me they were having technical difficulties and she would call me back as soon as it is resolved, i waited 4 days without her call, and on the 27th i decided to call and get feedback.<br> i spoke to Nayanthara and explained my situation, she said she'd give the message to Thando, and when i told her that if i do not get a call back today i'd take my business else where, she rudely mumbled 'Whatever!'<br> the call was at about 10:57am 27-07-2015