SA
Shameema A

1 reviews | Active since Dec 2014

18 Jan 2016, 07:46

AGAIN!! Random Companies are deducting money

I am now again reporting a complaint about Absa allowing debit deductions from my husband's account. I made a complaint on behalf of my husband in 2014 about a certain amount being deducted every month and when he went to enquire the teller told him to go to another bank. It was then solved in a few days, Thanks ABSA. Now again money from 2 different companies are being deducted from his account. On Saturday he went to Wynberg ABSA in Cape Town with statements to ask about these weird deductions. The teller told him she can't do anything about it as it is Saturday and it will charge R40 for each reversal. She refused to help to stop these orders because it was Saturday.<br> If someone is showing you and explaining to you they don't want these debit orders or don't know what they are how can you not help???<br> My husband cannot go in the week to the bank because of work purposes, he has time on a Saturday and no one wants to help!<br> <br>

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Replies (1)
Absa
Absa's reply18 Jan 2016, 10:16
Official
Hello SickNTired108,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd